Privacy notice

You have the right to:

• get a copy of the data we hold about you
• correct data that is wrong or incomplete
• ask us to delete your data
• ask us to stop using your data while we check a concern you raised
• get the data you gave us in a format you can take elsewhere
• object to how we use your data when we rely on our legitimate interests, and to marketing at any time
• change your mind about anything you agreed to
• not have decisions with a legal or similarly significant effect on you made only by a computer – we do not do this

How to use your rights

In Forum Connect, you can change what you share, or delete your data, in Profile on iPhone or Account on Android.

When you ask in Forum Connect, your request goes to our data protection team. Nothing is deleted straight away. They check your request, then delete your data. You are signed out on that phone.

For anything else, email dpo@forum-europe.com or write to us at the address in Who we are and how to contact us.

We may ask you to prove who you are first. It is normally free.

We usually reply within 1 month. If your request is complex, it can take up to 2 more months, and we will tell you within a month of making your request.

If you ask us to delete your data, we also delete it from our customer records. We keep only what the law requires us to keep, such as invoices, and a note of each marketing opt-out.

If you shared your details with a sponsor, you need to ask them separately.