Companies that process data for us
These companies process personal data for Forum Europe. They can only use it to do the job we give them, under a contract with us. Our Privacy notice explains what data we collect and why.
We update this list when we add or change a company. If we make a significant change, we tell you by email or in the app where we can.
When a company processes data outside the UK and EU, we protect it in one of 2 ways:
- Contract: the company has signed contract terms the UK and EU approve
- DPF: the company has joined the EU-US Data Privacy Framework, a scheme the UK and EU approve
| Company | What they do for us | Where | Protection outside the UK and EU | Their privacy policy |
|---|---|---|---|---|
| Amazon Web Services | store our systems and data, keep app error logs and crash reports from iPhones, and run some Claude AI models for us in the EU, including as a fallback if we do not use Anthropic's service (Amazon Bedrock) | Ireland | not needed | AWS privacy notice |
| Anthropic | run Claude for our team, and Claude AI models in our systems – for our systems, Anthropic deletes our data within 30 days, unless it needs to keep it longer to investigate misuse | United States | Contract | Anthropic privacy policy |
| Apollo | find work contact details for people we want to invite or contact | United States | DPF | Apollo privacy policy |
| Apple | send notifications and Live Activities to iPhones, create Apple Wallet tickets, and check that sign-in comes from our real iPhone app (App Attest) | United States | Contract | Apple privacy policy |
| Cloudflare | run our websites quickly and safely, check for bots, store files and stream video | worldwide | DPF and Contract | Cloudflare privacy policy |
| Deepgram | turn speech into captions and transcripts – we tell Deepgram not to use our audio to improve its models, and it keeps audio only for as long as it needs to process it | EU | not needed | Deepgram privacy policy |
| Dotdigital | send some of our marketing emails until our move to HubSpot is finished | UK and EU | not needed | Dotdigital privacy policy |
| website analytics and advertising if you agree, notifications to Android phones, Google Wallet tickets, and crash reports from the Android app (Firebase Crashlytics) | worldwide | DPF and Contract | Google privacy policy | |
| HubSpot | keep our customer records and send our marketing emails | United States and other countries | DPF and Contract | HubSpot privacy policy |
| send us the details people fill in on our lead forms | United States and Ireland | DPF and Contract | LinkedIn privacy policy | |
| Microsoft | website and app analytics (Clarity) if you agree | United States | Contract | Microsoft privacy statement |
| Notion | store our team's notes, and record calls and write notes from them (Notion AI, which may use AI models from Anthropic or OpenAI) | United States | DPF | Notion privacy policy |
| OpenAI | run ChatGPT for our team | United States | Contract | OpenAI privacy policy |
| Postmark | send our emails | United States | Contract | Postmark privacy policy |
| RocketReach | find work contact details for people we want to invite or contact | United States | Contract | RocketReach privacy policy |
| Slack | our team's messages | United States | DPF and Contract | Slack privacy policy |
| Stripe | take card payments | United States and other countries | DPF and Contract | Stripe privacy policy |
| Xero | send invoices and keep our accounts | New Zealand | not needed – New Zealand is approved by the UK and EU | Xero privacy notice |
Event venues, printers and partners are listed on each event's booking page.
If you have a question about this list, email dpo@forum-europe.com.
Questions about your data?
Use our contact form, or email dpo@forum-europe.com.